03 — Holiday lets & guest services

Holiday lets in Mallorca – compliant and effortless

We prepare your property, assist guests in several languages and keep every step on record, from check-in to final bill.

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SES.Hospedajes registration – included free for vivo360 clients

Guide: Guest registration in MallorcaAll questions about guest registration
Preparing the bedroom with fresh linen before arrival
01

Before & after

  • Inspection and preparation before arrival
  • Coordinate cleaning and laundry
  • Key handover and check-out inspection
  • Document damage with photos
Personal key handover to holiday guests at the finca
02

Guest communication

  • Communication in German, English and Spanish
  • Arrival details and answers to guests' questions
  • Convenient document scan at check-in – only the legally required fields are read
  • No storage of ID images
  • Mandatory SES.Hospedajes registration
Recording consumption and receipts on the terrace
03

Extras & billing

  • Record consumption and extras
  • Calculate tourist tax transparently
  • Document receipts and payments
  • Summary after every changeover
Individual quote

Clear prices per guest changeover

  • Cleaning: €26 per hour, per cleaner
  • Key handover: €65 per appointment
  • Guest communication: €129 per changeover including SES.Hospedajes
Request guest service