A property in Mallorca is far more than an investment.
Whether it's a city apartment in Palma, a villa in Son Vida, a village house or a traditional finca, it's a place to arrive, to unwind – and often an important part of your future.
If you don't live on the island full-time, your home still needs reliable care. And that's exactly where the difference shows between traditional property management and a modern service that takes real responsibility.
THE OWNER'S PERSPECTIVE
What really matters to owners
If you don't see your property every day, the occasional update isn't enough. What counts is knowing that someone is paying attention, sees the bigger picture and acts at the right moment.
- Is everything all right while I'm away?
- Who checks my house regularly?
- What happens if there's a leak or a power cut?
- Who can I trust to coordinate tradespeople?
- How do I keep track of everything?
- Who looks after my interests with service providers?
Good property care therefore sees every decision through the owner's eyes: clear, traceable and always with an eye on security, effort and long-term value.
PERSONAL SERVICE
Nothing replaces being there
Digital tools create clarity. But the most important element is still a person who knows your property and all its quirks.
- regular property checks
- coordinating tradespeople and service providers
- key management and preparation before you arrive
- looking after the garden, pool and technical systems
- support with damage and insurance claims
- overseeing renovations and holiday guests
In Mallorca especially, the strength of the local network decides how quickly and professionally a problem gets solved.
Learn more about property checks & maintenanceDIGITAL TRANSPARENCY
Everything in one place
Photos buried in WhatsApp chats, invoices scattered across inboxes and phone calls with tradespeople – it all takes time and quickly becomes hard to follow.
Modern property care brings everything together in one place:
- all properties and units at a glance
- invoices, contracts and warranties in one place
- photos, checklists and maintenance logs
- damage reports and open tasks
- status and history of every job
- direct contact with your care team
So you always know exactly where things stand – wherever you happen to be.
Discover the vivo360 appMaintenance request
Water damage in the bathroom
Villa Mar
Description
Moisture found on the interior wall. Damage inspected, dried out and professionally repaired.
Assigned to
vivo360 service
Company / provider
Local specialist
Start
12:30
Due
18/09/2026
Photo evidence
Example of a documented repair in the vivo360 app
CLEAR, NOT SCATTERED
Transparency builds trust
Owners don't want to chase every job by phone. They want to be kept informed. Status updates, photo records and a complete history mean every visit, every service and every finished task is on record.
Documented
Inspections and work stay fully traceable.
Reliable
Risks are spotted and clearly communicated.
Organised
Status, photos and documents all in one place.
LOCAL EXPERTISE
A strong network makes all the difference
No single property manager can cover everything. What matters is a reliable network whose work is coordinated and checked.
- electrics, plumbing and air conditioning
- pool, garden and cleaning
- architects and building contractors
- insurance, legal and tax advice
- security, photography and other specialists
The owner keeps one point of contact instead of having to organise and oversee every trade themselves.
Learn more about repairs & renovationsTECHNOLOGY, USED WISELY
Digitally supported. Personally responsible.
Good technology organises information, keeps documents to hand and makes ongoing work transparent. It doesn't replace experience or personal contact – it frees up time for faster, better care.
HOLIDAY LETS
Guests bring extra responsibilities
Once a property is let to holiday guests, legal, organisational and service tasks come on top.
- guest support, check-in and check-out
- mandatory guest registration
- cleaning, laundry and quality checks
- key handover and guest communication
- fast problem-solving during the stay
Owners benefit most from well-run processes, clean records and a team that's reachable when questions come up.
Learn more about holiday lets & guest servicesTHE NEW STANDARD
What owners expect today
Expectations of property care have changed. Owners no longer want a loose collection of separate services, but one reliable, joined-up system.
- one dedicated personal contact
- fast response times and complete reliability
- clear communication and a digital overview
- professional, traceable documentation
- a strong local network
- acting ahead of problems, not just fixing them
OUR APPROACH
A home in Mallorca deserves more than management.
vivo360 combines personal care on the ground with a digital platform, clear processes and a strong network across Mallorca. The goal: the reassuring feeling that your property is looked after – transparently, professionally and personally.
It deserves real care.
Book a free consultation